• donna@laughalotpaintandsip.com
  • Phone: 512-636-5276


Shipping Information

What's the cost of shipping?
Shipping and handling is included in your art kit price.
When will you ship my order?
If you order today and provide recipient's emails and your shipping addresses in the .CSV formatted spreadsheet template (that we will provide you with in a "Next Steps" email), your order will be fulfilled and shipped within one week.
How long will it take to arrive?
Items typically take 4-10 business days to arrive, once shipped. With some USPS delays, please be patient with shipping services. Tracking will be provided by email to your recipients, once your order’s shipping labels are printed. If you are booking a virtual event, we ask that you place your order a minimum of 2 weeks prior to your event date to assure your product arrives on time.
Where do you ship?
We offer products to residents in the USA and Canada. Shipments to Canada may be subject to added rate duties upon delivery. We will contact you to arrange any added fees for shipping to Canada.

Payment Information

Do I have to pay sales tax?
Tax is charged based on the purchaser’s location and vary by county. Shipping tax is included in the art kit price and varies by county for each shipping location. Tax on international shipments is not included, and may be subject to duties upon delivery. We will contact you to arrange for payment.
When will I be charged?
Virtual Art Workshop Fee: Your account will be charged within 24 hours of completing your checkout.

Art Party Kits: Your account will be charged within 24 hours of completing your checkout. 
Once you place your order we'll send you "Next Steps" instructions.

Orders Management

How can I check my order status?
After your shipping labels have been printed, your recipients will receive an automated email with the tracking information from the shipping service. We typically use USPS for deliveries in USA, and UPS for Canada.
What's included in my art kit?
Laugh A Lot Art Party Kits contain all the supplies needed to create your chosen art project. The substrate (fancy word for the surface you will be painting) specialty paints, student grade artist tools or brushes, palette, glossy image of final art, and yummy fun snacks as an added treat!
Can I customize my art kit?
Yes! You will see an option in shopping cart for Branded or Customized Art at an added fee. Contact us to discuss your branding ideas. Be sure to add the branding option to your shopping cart and download your company or honored guests logo/branding image file. We have art projects that can fall in line with most common themes, so choose from our selection that best matches yours and we can integrate your branding. If you want to include any of your own products, they may be sent to us not later than 2 weeks prior to your event and must not add excess weight to your package. Otherwise, you will be subject to additional shipping and handling fees you must pay not later than 2 weeks before your event. We will need your items a minimum of 2 weeks prior to your desired delivery date.
How much time do I have to order art kits for my Virtual Laugh A Lot Art Event?
Make sure you order art kits and provide shipping addresses a minimum of 2 weeks prior to your event date.
What if my art kits don’t arrive on time?
We cannot guarantee on time delivery due to potential delays by the USPS. That is why we strongly advise you place your order more than 2 weeks in advance of your event. If there is a delay, and we have openings, we will accommodate you by rescheduling your art event. Due to the customization of your orders, we do not provide refunds on art kits once they have shipped.
Can I pick up my order instead of having them shipped?
Yes! We offer a pick up option at our Austin, Texas location. Be sure to place an order for pick-up instead of shipping. You must pick up your entire order and arrange your own method of delivery/pickup for you guests.

Scheduling Virtual Laugh A Lot Events

How do I book the date for my Virtual Laugh A Lot Art Event?
When you order a Virtual Laugh A Lot Art Event you will be asked to provide a date and time CST. We will contact you by the email you provided if there is a conflict to schedule an alternative date. You may also, reschedule your workshop if there is any concern your product will not arrive on time. Please be sure to order kits and provide shipping addresses a minimum of 2 weeks prior to your event date.
What virtual platform and equipment do I need for an online Laugh A Lot Art Event?
  • Portable computer with webcam functionality, tablet or phone
  • Fast & reliable internet connection
  • Download Zoom app https://zoom.us
  • We will email the Zoom invite link to share with guests (Let us know if you prefer a different platform.)
  • Parental supervision & consent (if underage) for the party (No exceptions)
  • Art supplies specific to the art project selected (we recommend ordering Laugh A Lot Art Party Kits.)
Can I bring my own supplies?
We highly recommend you order our art kits to save time and money, optimize art project results and enjoyment. Many of our art kits include custom art templates and graphite paper or stencils specific to the art project ordered. If you desire to BYO supplies, you will receive a list of recommended supplies for your project. We do not accept responsibility for poor outcomes when you use inferior art kits that have poor quality brushes and odd paint colors.
How long is a typical online art event?
We reserve a 2-hour time slot and that ensures plenty of time for games, socializing and 90 mins for art instruction. Guests are encouraged to paint at their own pace and will be provided a recording of the art lesson upon request to continue painting on their own. Let us know if you need to keep your event within a specific time frame.
Do you provide music and entertainment?
We do! As our instructor shares their screen in Zoom, they may share a collection of music. Let them know if you have a preference in genre. We can provide ice breaker games and encourage conversation between guests keeping your event fun and relaxing!